Boxycharm All Full Size or Full Size/Luxury Cancelled

Boxycharm All Full Size or Full Size/Luxury?

see very bottom page for easy-to-read list

All of this info is as of March 24th 2016

Boxycharm is a monthly beauty subscription box that sends 4-5 full-size beauty/makeup products.

I was not given this box. All opinions are my own. Based off my preferences! :D

Cost: $21 per month (FREE SHIPPING!)

They only ship to 48 U.S. states. (They don't ship to Hawaii or Alaska yet.)

That is the question folks. Try and find the answer on their website or social media... I dare you. Actually, since I'm the blogger here. I'LLLL do the dirty work. Here are screen shots from their website that give you the answer to that question.

I, very helpfully, sent these to their team as well. Hopefully they clear up the obvious inconsistency in what people, and I until recently, are paying to get and not get.

When I look at what I'm supposed to get in a subscription box the first place I look is the "How it Works" link that seems to be on all of the subscription box/bag websites.

That link SHOULD tell  you exactly how it WORKS right? No?

Boxycharm "How it works" screen shot
VERDICT: 4-5 FULL SIZE

If you are led directly to their website you might start looking there first though. Let's see what the main page says.

VERDICT: (top of main page) 4-5 FULL SIZE

When I pointed out that the "How it works" page made NO mention of "luxury" the response from Boxycharm was that it said it on the main page. As you can see from above... it doesn't. I scrolled down to the BOTTOM of the main page and found what that nice lady must have been talking about.

VERDICT: (bottom of main page) 4-5 FULL SIZE/LUXURY

What did she say again? Oh yes.. she said the main page AND faq pages mention the luxury items. Let's look there.

Hmm. I'm meant to look through these pages for the answer? I better just do a search because I don't want to bother reading all link lists. Search should bring up the answers! 

Here we go. Faq>Searched>Full Size

Oh no! This clearly says "What products will my BOXYCHARM contain?" 

VERDICT: (FAQ page 1) 4-5 FULL SIZE

 The second link we are provided from our search answers the question "Will I be receiving full size or sample size items?
VERDICT: (FAQ page 2) 4-5 FULL SIZE/LUXURY

 Even the FAQ section is confusing (I did get a 3rd result after searching full size but it was about full number of months you are able to subscribe in advance for-so not relevant)

I didn't even THINK to search for JUST luxury size?!

What about social media you ask? 

See bottom for list of answers

Below: Facebook

Below: Google+

 Below: Instagram

 Below: Twitter

Below: Pinterest

Facebook VERDICT - 4-5 FULL SIZE/LUXURY

Instagram VERDICT - 4-5 FULL SIZE

Twitter VERDICT - 4-5 FULL SIZE

Pinterest VERDICT - NEITHER (doesn't specify)

Google+ VERDICT - NEITHER (doesn't specify)

From ABOVE

"How it works" page VERDICT: 4-5 FULL SIZE 

VERDICT: (top of main page) 4-5 FULL SIZE

VERDICT: (bottom of main page) 4-5 FULL SIZE/LUXURY

VERDICT: (FAQ page 1) 4-5 FULL SIZE

VERDICT: (FAQ page 2) 4-5 FULL SIZE/LUXURY

Final Tally
Just Full Size: 5
Both Full Size and Luxury: 3
Not specified: 2

Conclusion?
They should be full size at LEAST 5 times out of 10 to 7 out of 10.
They should be both at LEAST 3 times out of 10 to 5 out of 10.

I sent them this list and they said they would have their boxy web developers look at all part.

I was dissatisfied with this answer. I felt like it was a response to a simple question rather than a customer who felt deceived and TOLD them I was thinking of cancelling. This email was the clincher and I cancelled. I subbed to Birchbox ($10 a month rather than the $21 a month that Boxycharm is)

I will have my review of March Boxycharm items still. I will post the review after I have had/used the items for a month.